TY - CHAP AB - Purpose The chapter is a personal opinion piece designed to provoke thought and discussion.Methodology/approach It reviews the ways in which libraries have responded to technological change over the last 50 years.Practical implications The focus is very much on higher education libraries, however the conclusions also have general applicability. The chapter concludes that libraries have to rethink their approach to services and accept a cultural change which embeds them as part of an information flow rather than a filter for the organisation and encourages them to focus much more on integration with corporate mission. There are real implications for the practice of libraries and for a rethinking of their social value and nature.Originality/value The chapter synthesises many strands of thought and the practical recommendations for change are of undoubted value to the reader. VL - 35 SN - 978-1-78560-730-1, 978-1-78560-731-8/0732-0671 DO - 10.1108/S0732-067120160000035012 UR - https://doi.org/10.1108/S0732-067120160000035012 AU - Law Derek PY - 2016 Y1 - 2016/01/01 TI - Capacity and Capability: How can Library and Information Services Make Sure They Succeed? T2 - Innovation in Libraries and Information Services T3 - Advances in Library Administration and Organization PB - Emerald Group Publishing Limited SP - 87 EP - 101 Y2 - 2024/04/24 ER -