TY - CHAP AB - Purpose To provide an in-depth survey and review of innovation in library and information services (LIS) and to identify future trends in innovative research and its practical application in the field.Methodology/approach An in-depth review and summation of relevant literature over the last twenty years, along with an analysis and summary of the other papers in the volume.Findings Innovation in library and information work varies between the evolutionary and the discontinuous. A taxonomy of innovatory approaches to development and provision in the sector is provided, along with a detailed listing of the key elements of successful and not-so-successful innovative practice.Research limitations/implications The work is dependent on existing literature rather than direct empirical work. However, because it draws together all major aspects of the topic, it has the potential to be used as a springboard for further generic studies and also specific programmes of work.Practical implications The need for innovation in LIS will be ever more pressing. The present chapter provides a necessary and rigorous overview of the necessary elements required for success in this area. It will be useful as a reference tool for intending researchers in library and information provision in a wide range of environments.Originality/value Because the chapter brings together a substantial body of information on the topic of innovation, it provides a comprehensive study of major developments and likely future trends in the field. VL - 35 SN - 978-1-78560-730-1, 978-1-78560-731-8/0732-0671 DO - 10.1108/S0732-067120160000035007 UR - https://doi.org/10.1108/S0732-067120160000035007 AU - Baker David PY - 2016 Y1 - 2016/01/01 TI - Making Sure Things can Never be the Same Again: Innovation in Library and Information Services T2 - Innovation in Libraries and Information Services T3 - Advances in Library Administration and Organization PB - Emerald Group Publishing Limited SP - 1 EP - 44 Y2 - 2024/03/28 ER -