TY  - CHAP
AB  - Abstract Healthcare industry, the largest sector of the US economy, is going through a dramatic transformation as the US economy recovers out of the current recession. In this chapter, we use data envelopment analysis, an operations research technique, to benchmark the performance of 12 publicly managed care organizations against one another for the period 2009–2011. We find that only 6 companies out of 12 are 100% efficient. We also identify the areas in which inefficient companies are lagging behind their efficient peers.
VL  - 17
SN  - 978-1-78441-211-1, 978-1-78441-210-4/0276-8976
DO  - 10.1108/S0276-897620140000017014
UR  - https://doi.org/10.1108/S0276-897620140000017014
AU  - Malhotra Rashmi
AU  - Lehrman Susan
AU  - Malhotra D. K.
PY  - 2015
Y1  - 2015/01/01
TI  - Benchmarking Managed Healthcare Companies
T2  - Applications of Management Science
T3  - Applications of Management Science
PB  - Emerald Group Publishing Limited
SP  - 203
EP  - 222
Y2  - 2024/04/16
ER  -