A Two-Stage DEA Approach with Feedback for Team Performance Evaluation

Abstract

With rapid social development and deepening division of labor, more and more complex projects are required to be carried out in a team form. When evaluating team performance, previous research has usually treated team as a united entity. However, the operating environment of the team has a significant impact on its members and the interaction between them greatly influences the team's efficiency. To better evaluate team performance, we propose a circle loop to illustrate the relationship between the operating environment of the team and its members. A two-stage DEA model with feedback is developed to evaluate the team performance, together with the efficiencies of the operating environment and team members as well as their impacts on overall efficiency. Various conditions of the team are discussed to illustrate that team performance depends on the assumption of the conditions.

Citation

Zha, Y., Ding, X., Liang, L. and Huang, Z. (2012), "A Two-Stage DEA Approach with Feedback for Team Performance Evaluation", Lawrence, K.D. and Kleinman, G. (Ed.) Applications of Management Science (Applications of Management Science, Vol. 15), Emerald Group Publishing Limited, Leeds, pp. 3-18. https://doi.org/10.1108/S0276-8976(2012)0000015004