Recovering from delays: An analysis of airport operations using data envelopment analysis

Abstract

This chapter evaluates the operational efficiency of major airports in the United States. The airport is defined as a major point of contact in the aviation industry, and on-time operations is regarded as a core service factor. We develop a bounded data envelopment analysis (DEA) model that evaluates the punctuality of airports and proposes a three-stage approach that analyzes not only current operations performance but also efficiency changes over time. We classify airports into several classes according to Federal Aviation Authority (FAA) definitions and compare their class efficiencies through decomposed efficiency scores. We find significant differences in efficiency scores between classifications.

Citation

Sutton, W.T. and Baek, S. (2009), "Recovering from delays: An analysis of airport operations using data envelopment analysis", Lawrence, K.D. and Kleinman, G. (Ed.) Financial Modeling Applications and Data Envelopment Applications (Applications of Management Science, Vol. 13), Emerald Group Publishing Limited, Leeds, pp. 89-112. https://doi.org/10.1108/S0276-8976(2009)0000013008