TY  - CHAP
AB  - Abstract This study investigates why contributors to online volunteer organizations reduce activity or discontinue volunteering. First, this analysis, based on a survey of over a 100 English Wikipedia’s volunteers with the highest edit count, identifies a gap in the research on volunteers burnout/dropout, namely the importance of interpersonal conflict as an understudied yet highly significant factor. Second, this analysis has practical implications for the sustainability of the Wikipedia project. Third, this analysis should outline an underrepresented issue that if generalizable, may help other volunteer organizations identify a key area related to their volunteer burnout/dropout.
VL  - 42
SN  - 978-1-78756-895-2, 978-1-78756-896-9/0163-786X
DO  - 10.1108/S0163-786X20180000042008
UR  - https://doi.org/10.1108/S0163-786X20180000042008
AU  - Konieczny Piotr
PY  - 2018
Y1  - 2018/01/01
TI  - Volunteer Retention, Burnout and Dropout in Online Voluntary Organizations: Stress, Conflict and Retirement of Wikipedians
T2  - Research in Social Movements, Conflicts and Change
T3  - Research in Social Movements, Conflicts and Change
PB  - Emerald Publishing Limited
SP  - 199
EP  - 219
Y2  - 2024/04/23
ER  -