This paper analyses the role of face-to-face interactions between employees of different firms meeting during work-related visits in fostering skills and generating new productive knowledge. The analysis is based on primary data collected from 1,982 business visitors to/from Australia. The results suggest that face-to-face interacting can be an effective mechanism to enhance skill formation, as it improves the stock of useful knowledge and offers opportunities to learning to both visiting and visited parties.
This paper is part of a research project funded by ARC Grant No. LP 0561107 and the Department of Immigration and Citizenship (DIAC). I thank David O’Dea and the team at McGregor Tan for their superb effort in gathering the data. Thanks also to Stephane Mahuteau for valuable comments, and Gregory Ainsworth and Matias Vaira for excellent research assistance. The usual disclaimer applies.
Tani, M. (2014), "Business Visits and the Quest for External Knowledge", Factors Affecting Worker Well-being: The Impact of Change in the Labor Market (Research in Labor Economics, Vol. 40), Emerald Group Publishing Limited, Bingley, pp. 293-324. https://doi.org/10.1108/S0147-912120140000040011
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