TY - JOUR AB - VL - 42 IS - 1 SN - 0090-7324 DO - 10.1108/RSR.24042aaa.003 UR - https://doi.org/10.1108/RSR.24042aaa.003 PY - 2014 Y1 - 2014/01/01 TI - 2013 Awards for Excellence T2 - Reference Services Review PB - Emerald Group Publishing Limited Y2 - 2024/09/19 ER -