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Personal librarian program for transfer students: an overview

Amanda MacDonald (Virginia Polytechnic Institute and State University, Blacksburg, Virginia, USA)
Suchi Mohanty (University of North Carolina, Chapel Hill, North Carolina, USA)

Reference Services Review

ISSN: 0090-7324

Article publication date: 12 June 2017




This paper aims to address the emergence of personal librarian programs and to discuss the development and implementation of the Personal Librarian for Transfer Students Program at The University of North Carolina at Chapel Hill (UNC-CH).


The literature is limited to research focused on personal librarians and programs. This paper examines the process by which the program was established at UNC-CH and includes a discussion about how campus and library buy-in was secured.


The response to the program has been positive. Survey responses and anecdotal feedback shows that the program resonates with a select group of transfer students.


This research provides an overview of an effective, sustainable way to forge personal connections with transfer students to support their academic development.



MacDonald, A. and Mohanty, S. (2017), "Personal librarian program for transfer students: an overview", Reference Services Review, Vol. 45 No. 2, pp. 346-354.



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