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A cascading approach to training discovery

Meg Galasso (Indiana University Kokomo, Kokomo, Indiana, USA)
Rachael Anne Cohen (Indiana University Bloomington, Bloomington, Indiana, USA)
Angie Thorpe Pusnik (Indiana University Kokomo, Kokomo, Indiana, USA)

Reference Services Review

ISSN: 0090-7324

Article publication date: 8 March 2019

Issue publication date: 24 April 2019




The purpose of this paper is to illustrate why libraries should develop instructional plans to further integrate Web-scale discovery services into the academy, as well as propose a three-fold delivery plan to achieve this goal.


This paper documents a strategy to integrate Web-scale discovery services into library training and instruction for multiple audiences. The strategy is informed by past analysis of discovery service search queries.


It presents a three-part training plan that can be applied to multiple audiences, universities/colleges and even discovery service platforms.

Practical implications

The strategies and practices detailed in this paper are easily adaptable to other institutions that currently subscribe to Web-scale discovery service products.


This paper introduces an innovative approach toward transforming Web-scale discovery instruction across the academy, based on search query analysis.



Galasso, M., Cohen, R.A. and Thorpe Pusnik, A. (2019), "A cascading approach to training discovery", Reference Services Review, Vol. 47 No. 1, pp. 60-72.



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