Use and users of the Minrva mobile app

Jim Hahn (University of Illinois Urbana-Champaign, Urbana, Illinois, USA)

Reference Services Review

ISSN: 0090-7324

Publication date: 14 August 2017



The purpose of this paper is to investigate new undergraduate student library engagement in the Minrva mobile app during the months of May 2015 through December 2015.


This research investigated what parts of a mobile app new students were using in their first semester after downloading the app. The quantitative study used application programming interface log analysis to better understand what parts of the app new students use in the mobile app.


By undertaking this study, the author has a better understanding about what students are finding useful within the app and what tools are not being used by this cohort in their first semester.


The value of this research is in helping system designers and first-year experience planners know what mobile support tools students are finding useful in their first semester. Implication for mobile interface design based on module popularity are discussed.



Hahn, J. (2017), "Use and users of the Minrva mobile app", Reference Services Review, Vol. 45 No. 3, pp. 472-484.

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