An interview with Rachel Mulvihill and colleagues at the university of Central Florida about the foundations of excellence transfer initiative

Tammy Ivins (University of North Carolina at Wilmington, Wilmington, North Carolina, USA)
Rachel Mulvihill (University of Central Florida Libraries, Orlando, Florida, USA)

Reference Services Review

ISSN: 0090-7324

Publication date: 14 August 2017

Abstract

Purpose

The purpose of this paper was to ask librarian Rachel Mulvihill (Head of Teaching and Engagement) and colleagues at University of Central Florida libraries about the Foundations of Excellence Transfer Initiative, an extensive, university-wide self-study program examining their transfer student needs for success and retention. University librarians participated in Foundational Dimensions groups in the first year of the program and with action groups in the second year.

Design/methodology/approach

This is an interview.

Findings

Participation in campus-wide initiatives to reach transfer students improved the libraries’ image in the university system, strengthened inter-department connections and supported the success of transfer students. Developing personal connections with transfer students and understanding your school’s transfer population needs and dialogues with feeder school can help libraries better support their student populations.

Originality/value

The integration of library staff into a system-wide transfer-student assessment program is rare, if not unique.

Keywords

Citation

Ivins, T. and Mulvihill, R. (2017), "An interview with Rachel Mulvihill and colleagues at the university of Central Florida about the foundations of excellence transfer initiative", Reference Services Review, Vol. 45 No. 3, pp. 415-420. https://doi.org/10.1108/RSR-05-2017-0018

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Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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