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Enablers of quality of work life of employees in garment industry: an integrated hybrid approach of Pareto, SEM and ISM

Vanishree Beloor (Department of Industrial Engineering and Management, JSS Academy of Technical Education, Bengaluru, India, and)
T.S. Nanjundeswaraswamy (Department of Management Studies, JSS Academy of Technical Education, Bengaluru, India)

Research Journal of Textile and Apparel

ISSN: 1560-6074

Article publication date: 17 April 2023

73

Abstract

Purpose

The purpose of this study is to determine the enablers of the quality of work life (QWL) of employees working in the Garment industries.

Design/methodology/approach

The study was carried out in a fivefold step. In the first step, the enablers of QWL were identified through an exhaustive literature survey, in the second step identified vital few components through Pareto analysis. Then the third step was followed by exploratory factor analysis (EFA) to further, to identify the precise components and validate the same using confirmatory factor analysis in fourth step. The final step included interpretive structural modeling and Cross-Impact Matrix Multiplication Applied to Classification analysis to model the validated components and determine the interrelationships and linkages.

Findings

Predominant QWL enablers of employees working in the garment industries are training and development, satisfaction in job, compensation and rewards, relation and co-operation, grievance handling, work environment, job nature, job security and facilities.

Research limitations/implications

In this study, the interpretive structural model is designed based on the opinion of the experts who are working in the garment industry considering the responses from employees in garment sectors. The framework can be extended further to the other sectors.

Practical implications

In future, the researchers in QWL may develop a model to quantify the level of employees’ QWL who are working in different sectors. Enablers of QWL are essential, and based on this further statistical analysis can be carried out. This study will provide limelight to the researchers in choosing the valid and reliable set of enablers for the empirical studies. Organizations can get benefit by implementing the outcome of this research for the enhancement of the QWL of employees.

Originality/value

The study was carried out in 133 garment industries where 851 workers constituted the final valid responses that were considered for analysis. The outcomes from the study help administrators, policy and decision-takers in taking decisions to enhance QWL.

Keywords

Acknowledgements

The authors would like to express their gratitude to JSS Mahavidyapeetha, Mysuru, JSS Academy of Technical Education, Bengaluru, Karnataka, India, for their encouragement to write this research paper. The authors express their sincere thanks to all the survey responders for their time and effort in providing the necessary data to complete the research. The authors express their sincere thanks to all the authors of the source materials cited in the reference. They also express their sincere thanks to the editorial team for their valuable guidance and for providing useful comments, observations, and suggestions, which led to the improvement of this article.

Citation

Beloor, V. and Nanjundeswaraswamy, T.S. (2023), "Enablers of quality of work life of employees in garment industry: an integrated hybrid approach of Pareto, SEM and ISM", Research Journal of Textile and Apparel, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/RJTA-05-2022-0050

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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