TY - JOUR AB - Purpose This paper aims to evaluate the relation between governance and financial efficiency of credit unions in Brazil. The study shows how poor financial efficiency in credit unions may result from undesirable configurations in executive management and other variables related to governance.Design/methodology/approach The study develops an innovative methodology to classify credit unions according to the level of governance using indicators of representativeness and participation, leadership, management and supervision. This methodology integrates the use of multiple correspondence and cluster analysis. The study then applies stochastic frontier models to analyze how governance affects the indicators of financial efficiency.Findings The results highlight that better governance substantially increases the efficiency of credit unions in terms of a higher level of credit operations per institution.Originality/value The paper uses a pioneering survey applied by the Central Bank to almost the total population of credit unions in Brazil. The results highlight how to operationalize a subjective and broad concept related to cooperative governance to identify the remarkable impacts of good governance practices on the financial efficiency of credit unions. VL - 55 IS - 3 SN - 2531-0488 DO - 10.1108/RAUSP-02-2019-0018 UR - https://doi.org/10.1108/RAUSP-02-2019-0018 AU - Favalli Ricardo Terranova AU - Gori Maia Alexandre AU - da Silveira Jose Maria Ferreira Jardim PY - 2020 Y1 - 2020/01/01 TI - Governance and financial efficiency of Brazilian credit unions T2 - RAUSP Management Journal PB - Emerald Publishing Limited SP - 355 EP - 373 Y2 - 2024/04/27 ER -