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Quality assurance systems: enemies or allies of innovation in higher education institutions?

Mariana Ferreira de Mello Silva (UFRJ COPPEAD, Rio de Janeiro, Brazil)
Eduardo Raupp de Vargas (UFRJ COPPEAD, Rio de Janeiro, Brazil)

Quality Assurance in Education

ISSN: 0968-4883

Article publication date: 16 September 2021

Issue publication date: 6 January 2022

494

Abstract

Purpose

This study aims to examine the extant literature to analyze the relationship between quality assurance (QA) and innovation in the higher education context.

Design/methodology/approach

This study selected 63 articles through a systematic literature review in Scopus and Web of Science databases and performed a descriptive and thematic synthesis-analysis on the sample.

Findings

The research identifies several perspectives discussed on QA systems covering experiences, criticisms and practice implications. The literature review shows there is no clear consensus on whether innovation in higher education institutions (HEIs) is fostered or hindered by QA processes. However, it seems that the likelihood of innovativeness and positive QA outcomes are directly linked to how these processes are managed in universities.

Research limitations/implications

This review highlights the university management concerns that emerge with QA issues as it is not yet clear to what extent innovation is actually promoted in scenarios where QA is applied. Hence, this literature review could be considered comprehensive but not exhaustive. Further studies are recommended to improve the understanding of how HEIs can both innovate and ensure quality at the same time.

Originality/value

The paper contributes to the existing body of knowledge by advancing the opportunities and challenges that HEIs face due to QA system features.

Keywords

Citation

Mello Silva, M.F.d. and Vargas, E.R.d. (2022), "Quality assurance systems: enemies or allies of innovation in higher education institutions?", Quality Assurance in Education, Vol. 30 No. 1, pp. 1-18. https://doi.org/10.1108/QAE-09-2020-0116

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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