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Exploring impacts on students as givers of teaching feedback

Murray Lane (Research Portfolio, Queensland University of Technology, Brisbane, Australia)
Deanna Meth (Education Portfolio, Queensland University of Technology, Brisbane, Australia)

Quality Assurance in Education

ISSN: 0968-4883

Article publication date: 13 July 2021

Issue publication date: 27 September 2021

290

Abstract

Purpose

Feedback is usually given for the primary benefit of the feedback recipient and often involves the unidirectional delivery of information. The purpose of this paper is to reverse this emphasis and examines the impacts on students of giving feedback to staff as an ongoing dialogue in the delivery of a teaching unit.

Design/methodology/approach

This novel study uses surveys and focus groups for an in-depth case study of the impact of students giving feedback to staff. It examines different aspects of students’ experiences related to their sense of being supported and valued, together with issues of relevance, timeliness and the actionability of feedback.

Findings

Results show that the regular giving of feedback by students and their subsequent academic actions can help increase students’ sense of being supported and valued. The strongest correlations occurred between the responses of those who felt valued and supported and their perception that their own feedback was acted upon during the semester. There is also some evidence suggesting that students felt valued when observing that other students’ feedback was acted upon either immediately or in the future.

Research limitations/implications

The single case study approach to this research means that only one cohort of students was tested. Research on further cohorts would help to validate the findings.

Practical implications

This study could have implications for teaching quality and practice in better directing, communicating, engaging and following up on student feedback.

Originality/value

Whilst the benefit to the staff of student feedback is well documented, there is little evidence documenting benefits to students. This study addresses this gap in existing research.

Keywords

Citation

Lane, M. and Meth, D. (2021), "Exploring impacts on students as givers of teaching feedback", Quality Assurance in Education, Vol. 29 No. 2/3, pp. 225-237. https://doi.org/10.1108/QAE-02-2021-0028

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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