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The effects of reshoring decisions on employees

Silvia Grappi (Department of Communication and Economics, University of Modena and Reggio Emilia, Reggio Emilia, Italy)
Simona Romani (LUISS Guido Carli, Roma, Italy)
Richard P. Bagozzi (School of Business, The University of Michigan, Ann Arbor, Michigan, USA)

Personnel Review

ISSN: 0048-3486

Article publication date: 18 December 2019

Issue publication date: 17 June 2020




The purpose of this paper is to investigate the effects of company decisions to reshore manufacturing activities on employee citizenship behaviors (OCBs). The research considers both company motives for the reshoring decision perceived by employees and gratitude felt toward the organization as antecedents to OCBs.


The authors conducted a survey based on a sample of employees belonging to an Italian manufacturing company that had implemented a reshoring decision.


The employee attributions of intrinsic motives for reshoring and gratitude are shown to positively affect OCBs. Specifically, intrinsic motives influence both OCBIs and OCBOs through the mediating role of gratitude felt by employees, whereas extrinsic motives do not affect, directly or indirectly through mediation of gratitude, OCBs.

Practical implications

The research illustrates the importance of managing internal communications to employees of company motives for reshoring, which ultimately affect employee gratitude and OCBs.


The research contributes to the knowledge of the effects of reshoring on employees and their relationships with the firms and co-workers and introduces a new area for inquiry.



The authors would like to thank Argo Tractors S.p.A. for the precious assistance during the research process.


Grappi, S., Romani, S. and Bagozzi, R.P. (2020), "The effects of reshoring decisions on employees", Personnel Review, Vol. 49 No. 6, pp. 1254-1268.



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