Resisting together or displaced aggressing? How abusive supervision climate affects team member exchange and subordinates' organizational citizenship towards teammates

Abstract

Purpose

Integrating balance theory and social identify theory, this paper proposes a multilevel model to explain how abusive supervision climate of team impacts the relationship among team members as well as subordinates’ behavior towards their teammates, especially organizational citizenship behavior (OCB).

Design/methodology/approach

A survey was conducted to collect two-wave and multi-source data from 398 employees nested in 106 teams from Chinese high-technology companies. Hierarchical linear modeling was conducted to examine the theoretical model.

Findings

The results indicate that there is an inverted U-shape association between abusive supervision climate and subordinates’ OCB towards coworker; team member exchange (TMX) mediates their inverted U-shaped link. Furthermore, we confirm that coworker support plays a vitally moderating role upon the curvilinear link of abusive supervision climate (ASC)–TMX; specifically, when employees perceive low coworker support, negative relations between ASC and TMX will be stronger.

Originality/value

This study identifies team members’ advantageous and adverse relational response to shared threat of ASC and examines coworker support as a moderator of ASC, which provides valuable insights into when and why employees tend to cooperate with their teammates to jointly confront their leader’s abuse and highlights the importance of coworkers, thus enabling organizations to deeply understand the wider influences of ASC on interpersonal relationship between team members.

Citation

Ma, B., Zhou, R. and Ma, X. (2024), "Resisting together or displaced aggressing? How abusive supervision climate affects team member exchange and subordinates' organizational citizenship towards teammates", Personnel Review, Vol. 53 No. 9, pp. 2310-2331. https://doi.org/10.1108/PR-11-2023-0989