TY  - JOUR
AB  - Purpose The present study aims at investigating mediating–moderating effect of job satisfaction between structural empowerment and organisational citizenship behaviour.Design/methodology/approach The study was conducted using standardised questionnaires. Responses were gathered from 178 auxiliary nurse and midwives working in primary health care centres in Chirang and Kokrajhar districts of Assam. Census method of data collection was adopted. The mediating–moderating effect of job satisfaction was assessed using the structural equation modelling.Findings Structural equation modelling result shows that structural empowerment has significant and positive effect on job satisfaction (0.68) and organisational citizenship behaviour (0.37). Job satisfaction has significant and positive effect on organisational citizenship behaviour (0.39). Job satisfaction significantly mediates-moderates (0.23) between structural empowerment and organisational citizenship behaviour.Research limitations/implications Given the only female auxiliary nurse and midwives and comparatively small sample obtained in this study, no attempt should be made to generalise these findings to other nurses or organisations. All data were obtained through a self-report survey, presenting a possibility for common method bias.Practical implications Promoting structural empowerment may help medical officer (supervisor) to increase auxiliary nurse and midwives’ level of job satisfaction and promote organisational citizenship behaviour.Originality/value This is the first study conducted on the mediating–moderating effect of job satisfaction on the relationship between structural empowerment and organisational citizenship behaviour among auxiliary nurse and midwives workings in rural and semi-urban areas in Assam (India).
VL  - 49
IS  - 7
SN  - 0048-3486
DO  - 10.1108/PR-11-2019-0632
UR  - https://doi.org/10.1108/PR-11-2019-0632
AU  - Narzary Genuine
AU  - Palo Sasmita
PY  - 2020
Y1  - 2020/01/01
TI  - Structural empowerment and organisational citizenship behaviour: The mediating–moderating effect of job satisfaction
T2  - Personnel Review
PB  - Emerald Publishing Limited
SP  - 1435
EP  - 1449
Y2  - 2024/05/05
ER  -