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Effect of middle managers’ cultural intelligence on firms’ innovation performance: Knowledge sharing as mediator and collaborative climate as moderator

Sarra Berraies (Department of Management, Institut Superieur de Gestion de Tunis, University of Tunis, Laboratory ARBRE, Tunisia)

Personnel Review

ISSN: 0048-3486

Article publication date: 17 December 2019

Issue publication date: 17 April 2020

1737

Abstract

Purpose

The purpose of this paper is to examine the effect of the metacognitive, cognitive, motivational and behavioral dimensions of the middle managers’ cultural intelligence (CQ) on firms’ innovation performance in a context of cultural diversity and the mediating role of knowledge sharing in this relationship. The author deepens the analysis by exploring the moderating role of collaborative climate (CC) on the link between CQ and KS.

Design/methodology/approach

A survey was conducted on 186 foreign middle managers working in Tunisian firms. The data analysis was performed via the partial least square method.

Findings

The results revealed that middle managers’ metacognitive CQ has a positive effect on KS, which in turn enhances firms’ innovation performance. In this line, KS partially mediates the relationship between metacogntive CQ and innovation performance. Findings also indicate that CC moderates the link between three dimensions of CQ, namely metacognitive, behavioral and motivational CQs and KS.

Originality/value

The paper sheds lights on the contribution of middle managers’ CQ and the CC within firms to the KS and innovation performance in a context of cultural diversity. At the best of the author’s knowledge, the links among these variables had not been empirically examined, especially involving samples of middle managers. This study offers important insights for managers by providing them with tools to improve KS and firms’ innovation.

Keywords

Citation

Berraies, S. (2020), "Effect of middle managers’ cultural intelligence on firms’ innovation performance: Knowledge sharing as mediator and collaborative climate as moderator", Personnel Review, Vol. 49 No. 4, pp. 1015-1038. https://doi.org/10.1108/PR-10-2018-0426

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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