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A discussion on using quantitative or qualitative data for assessment of individual competencies

Vítor Vasata Macchi Silva (Federal University of Rio Grande do Sul, Porto Alegre, Brazil)
José Luis Duarte Ribeiro (Federal University of Rio Grande do Sul, Porto Alegre, Brazil)

Personnel Review

ISSN: 0048-3486

Article publication date: 23 October 2020

Issue publication date: 9 July 2021

1451

Abstract

Purpose

This article presents an investigation of the suitability of using quantitative or qualitative data for individual competencies assessment. Specifically, the primary purpose of this article is to identify if the results provided by quantitative and qualitative instruments focused on individual competencies are convergent.

Design/methodology/approach

In order to do the investigation proposed, a survey on individual competencies comprising a group of employees of the administrative area of a steel company was carried out. A total of 268 evaluations were collected and analyzed.

Findings

The analysis of the employee's performance appraisals provided by ratings and narrative comments indicates a low correlation between these assessments. The reasons for such low correlation include the qualitative assessments variability, the restricted list of competencies used in the quantitative assessments and the analytical format of quantitative assessments.

Originality/value

The study indicates that quantitative and qualitative assessments should be carried out jointly so that they can generate more comprehensive results. When the combined use is not possible, the quantitative approach is better suited for assessing performance, while the qualitative approach provides more valuable insights for boosting people development processes.

Keywords

Citation

Macchi Silva, V.V. and Ribeiro, J.L.D. (2021), "A discussion on using quantitative or qualitative data for assessment of individual competencies", Personnel Review, Vol. 50 No. 6, pp. 1460-1478. https://doi.org/10.1108/PR-08-2019-0444

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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