Psychosocial effects of proactivity: The interplay between proactive and collaborative behavior
Abstract
Purpose
Although proactivity is thought to have positive effects in the workplace, researchers still need to learn more about the contingent aspects of these effects. Proactivity, a challenging form of promotive behavior that is generally desired by organizations, can lead to unexpected consequences such as role overload, job strain, and conflict with coworkers, which may undermine future proactivity. The purpose of this paper is to examine the impact of proactive behavior on job satisfaction, affective commitment, and conflict with coworkers, in the context of collaborative work. This study investigates the extent to which collaborative behavior, an affiliative form of promotive behavior, can mitigate the impact of proactive behavior on conflict and promote positive individual psychosocial outcomes, thus making proactive behavior more sustainable in the workplace.
Design/methodology/approach
Using a survey methodology, data were collected from a sample of 170 teachers engaged in collaborative work.
Findings
Results show that both proactivity and collaborative behavior positively impact affective outcomes, but have opposite effects on conflict. Collaborative behavior complements proactive behavior in that it enhances the effects of proactivity on satisfaction and reduces its impact on conflict.
Research limitations/implications
Creating the appropriate organizational conditions to support employee proactivity is critical for enhancing proactive employees’ work experience and success, effectively motivating and retaining them, and promoting future proactivity. The results indicate that collaboration creates a context where the positive effects of proactivity are enhanced and its negative effects are weakened.
Originality/value
This research is one of the first studies to examine the interactive effects of proactivity and collaboration. The study shows that collaborative behavior can play an important role in enhancing the benefits of proactivity. Thus, the research advances a contingency perspective of proactivity and contributes to a better understanding of its effects.
Keywords
Acknowledgements
This research was part of a larger study supported by the National Science Foundation (Award No. 0228343).
Citation
Ghitulescu, B.E. (2018), "Psychosocial effects of proactivity: The interplay between proactive and collaborative behavior", Personnel Review, Vol. 47 No. 2, pp. 294-318. https://doi.org/10.1108/PR-08-2016-0209
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited