Discretionary HR practices and employee well-being: The roles of job crafting and abusive supervision

Tuan Trong Luu (Faculty of Business and Enterprise, Swinburne Business School, Swinburne University of Technology, Kuching, Malaysia)

Personnel Review

ISSN: 0048-3486

Publication date: 12 November 2019



The more HRM systems invest in employees’ work life and career growth beyond legal requirements, the happier employees are. The purpose of this paper is to examine the role of discretionary HR practices in promoting employee well-being as well as mechanisms underlying this effect.


The participants for the study came from retail shops of a large information technology company in Ho Chi Minh City, Vietnam. The data set collected from these participants was analyzed through multilevel structural equation modeling and bootstrapping methods.


The results of this study provided empirical support for the relationships between discretionary HR practices and the psychological, physical and social dimensions of employee well-being. Job crafting was found to serve as a mediator for these relationships. Abusive supervision played a role in attenuating the effects of discretionary HR practices on the dimensions of employee well-being as well as job crafting.


This inquiry extends the research stream on the HRM-employee well-being relationship by examining the predictive role of discretionary HR practices.



Luu, T.T. (2019), "Discretionary HR practices and employee well-being: The roles of job crafting and abusive supervision", Personnel Review, Vol. 49 No. 1, pp. 43-66. https://doi.org/10.1108/PR-05-2018-0162

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