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An agile planning and operations framework

Damon Jaggars (The Ohio State University, Columbus, Ohio, USA)
DeEtta Jones (DeEtta Jones and Associates, Buffalo Grove, Illinois, USA)

Performance Measurement and Metrics

ISSN: 1467-8047

Article publication date: 11 April 2018

Issue publication date: 7 August 2018

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1162

Abstract

Purpose

The purpose of this paper is to describe the design and implementation of an agile planning and operations framework for an academic research library, designed to facilitate an ongoing organizational conversation about the organization’s strategic intent and how it plans to move from intention to reality. The goals motivating the implementation of such a framework include creating iterative, open-ended planning and management processes that enable increased flexibility and openness to unforeseen opportunities, as well as the ongoing integration of library faculty, staff, and external stakeholder voices into planning, management, and assessment discussions.

Design/methodology/approach

The framework seeks to harmonize planning, management, and assessment processes over 18-24-month rolling time horizons, during which organizational efforts and investments would be reviewed and revised in an iterative fashion.

Findings

The authors share results and analyses from stakeholder assessments used to develop foundational mission, vision, values, and strategic directions documentation and discuss the structural, cultural, and organizational development challenges confronted and gains experienced in implementing the framework.

Originality/value

Many academic libraries are exploring new approaches to strategic planning, ways to enhance organizational health, and manage change. The authors are unaware of an academic or research library that has attempted to design and implement a similar approach to strategic planning and its assessment. The agile planning framework provides an alternative to traditional “waterfall” approaches to strategic planning for libraries.

Keywords

Citation

Jaggars, D. and Jones, D. (2018), "An agile planning and operations framework", Performance Measurement and Metrics, Vol. 19 No. 2, pp. 121-126. https://doi.org/10.1108/PMM-11-2017-0057

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Damon Jaggars and DeEtta Jones