Impact assessment indicators for the UK Web Archive
Performance Measurement and Metrics
ISSN: 1467-8047
Article publication date: 16 November 2021
Issue publication date: 3 June 2022
Abstract
Purpose
The purpose of this paper is to present the results of a study to examine, determine and propose the optimal approach to develop impact assessment indicators for the UK Web Archive.
Design/methodology/approach
The paper analyses the existing literature on impact assessment frameworks for digital resources and the types of impact in related fields to set an approach to develop an impact assessment plan. Primarily drawing from the Balanced Value Impact Model, the approach consists of three stages: context setting, indicator development and indicator evaluation.
Findings
The development of a set of potential impact assessment indicators for the UK Web Archive shows not only an optimal approach for the development but also recommendations for web archiving organisations.
Research limitations/implications
The research did not carry out follow-up interviews regarding the feedback from UK Web Archive's staff. Adoption of the new set of indicators will further this development.
Practical implications
The staff's duties influence their prioritisation of the indicators, so discussions among partners will be helpful in recognising different perceptions, unnoticed strengths and potential values. A progressive accumulation of assessment and improvements from the current state and small regular evaluations will be also helpful to demonstrate the impact and value to the stakeholders in the future.
Originality/value
This paper proposes a set of 13 potential indicators for the UK Web Archive of which functionality was checked against set quality criteria and tested through semi-structured interviews and survey submissions with the UK Web Archive staff members.
Keywords
Acknowledgements
The authors acknowledge the support from Nicola Bingham (The British Library) and Helena Byrne (The British Library) for the generous provision of helpful information regarding the UK Web Archive and constructive comments on the questionnaire. This paper would not have been possible without the UK Web Archive, whose staff participated in the interviews and surveys. Any mistakes, errors and omissions remain the sole responsibility of the authors.
Citation
Fukuyama, J. and Tanner, S. (2022), "Impact assessment indicators for the UK Web Archive", Performance Measurement and Metrics, Vol. 23 No. 1, pp. 13-25. https://doi.org/10.1108/PMM-09-2021-0049
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited