TY  - JOUR
AB  - Purpose The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative.Design/methodology/approach The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal.Findings Recent country-specific survey findings are reported and some conclusions are offered.Research limitations/implications This paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself.Practical implications This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation.Social implications The paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities.Originality/value These case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years.
VL  - 20
IS  - 2
SN  - 1467-8047
DO  - 10.1108/PMM-03-2019-0007
UR  - https://doi.org/10.1108/PMM-03-2019-0007
AU  - Streatfield David
AU  - Abisla Richard
AU  - Al Umut
AU  - Bunescu Violeta
AU  - Dewata Yulianto
AU  - Garroux Camila
AU  - Greeb Daniela
AU  - Maister Artiom
AU  - Paley Jeremy
AU  - Sharma Shipra
AU  - Sharma Tripti
AU  - Soydal İrem
AU  - Trần Tâm Thị Thanh
PY  - 2019
Y1  - 2019/01/01
TI  - Global Libraries impact planning and assessment progress: part 2
T2  - Performance Measurement and Metrics
PB  - Emerald Publishing Limited
SP  - 85
EP  - 104
Y2  - 2024/05/14
ER  -