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Global Libraries impact planning and assessment progress: part 2

David Streatfield (Information Management Associates, Twickenham, UK)
Richard Abisla (Caravan Studios, Division of TechSoup, San Francisco, California, USA)
Umut Al (Hacettepe University, Ankara, Turkey)
Violeta Bunescu (IREX, Washington, District of Columbia, USA)
Yulianto Dewata (Perpuseru Program, Jakarta, Indonesia)
Camila Garroux (Independent Consultant, Brazil)
Daniela Greeb (Instituto de Politicas Relacionais, São Paulo, Brazil)
Artiom Maister (Novateca, Chisinau, Moldova)
Jeremy Paley (Global Libraries Initiative, Bill and Melinda Gates Foundation, Seattle, Washington, USA)
Shipra Sharma (NASSCOM Foundation, New Delhi, India)
Tripti Sharma (Ipsos India, New Delhi, India)
İrem Soydal (Hacettepe University, Ankara, Turkey)
Tâm Thị Thanh Trần (IPA, BMGF-VN, Hanoi, Vietnam)

Performance Measurement and Metrics

ISSN: 1467-8047

Article publication date: 14 June 2019

Issue publication date: 8 August 2019




The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative.


The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal.


Recent country-specific survey findings are reported and some conclusions are offered.

Research limitations/implications

This paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself.

Practical implications

This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation.

Social implications

The paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities.


These case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years.



Streatfield, D., Abisla, R., Al, U., Bunescu, V., Dewata, Y., Garroux, C., Greeb, D., Maister, A., Paley, J., Sharma, S., Sharma, T., Soydal, İ. and Trần, T.T.T. (2019), "Global Libraries impact planning and assessment progress: part 2", Performance Measurement and Metrics, Vol. 20 No. 2, pp. 85-104.



Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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