The purpose of this paper is to examine the nature and extent of psychosocial need fulfillment experienced by resident strata title owners and to shed light on factors that detract from residents’ lived experience in the strata title context.
An interview schedule that draws on theories of psychosocial need fulfillment was developed. In total, 16 home owners and three strata title managers were interviewed. Interviewees were sourced from three master planned communities located in South East Queensland, Australia.
The majority of owners reported high levels of need fulfillment and neighbourhood satisfaction. Primary sources of dissatisfaction appeared to be related to body corporate committee governance issues.
The study's findings are subject to the widely acknowledged limitations of small sample based interview research and the study's qualitative orientation signifies that it suffers from the compromised generalisability and potential of selective and subjective reporting of observations.
The findings suggest a need for greater societal appreciation of factors associated with living in a strata titled community. Recommendations are provided for facilitating the transition to strata title living and reducing sources of resident dissatisfaction.
The paper uniquely explores residential satisfaction from a psychosocial needs perspective. There is a paucity of related research reported in the literature.
The authors would like to acknowledge funding support provided by the Queensland Development Research Institute. The authors also acknowledge the assistance of Darren and Ian McLean, the interviewees who gave of their time voluntarily, and Katie Kayra and Justine Brown who provided research assistance.
Guilding, C., L. Bradley, G. and Guilding, J. (2014), "Examining psychosocial challenges arising in strata titled housing", Property Management, Vol. 32 No. 5, pp. 386-399. https://doi.org/10.1108/PM-01-2014-0001
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