India's digital economy workforce is set to expand

Significance

Not only has the range of software services provided widened, but a host of other services are being delivered remotely and in person through digital platforms to Indian consumers. This diversification is changing the working conditions of India’s burgeoning digital economy workforce.

Impacts

• Wages in the digital gig economy will fall as more workers enter this segment.
• Platform work in unskilled areas such as food delivery will lower India’s long-term skills base.
• Gender gaps in the digital economy will persist given the lack of policy correctives.