Not only has the range of software services provided widened, but a host of other services are being delivered remotely and in person through digital platforms to Indian consumers. This diversification is changing the working conditions of India’s burgeoning digital economy workforce.
- Wages in the digital gig economy will fall as more workers enter this segment.
- Platform work in unskilled areas such as food delivery will lower India’s long-term skills base.
- Gender gaps in the digital economy will persist given the lack of policy correctives.