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Enhancing innovative work behaviour: the role of servant leadership and creative self-efficacy

Ghulam Jan (University of Turbat, Turbat, Pakistan and School of Management, Universiti Sains Malaysia, Penang, Malaysia)
Siti Rohaida Mohamed Zainal (School of Management, Universiti Sains Malaysia, Penang, Malaysia)
Lata Lata (School of Management, Universiti Sains Malaysia, Penang, Malaysia)

On the Horizon

ISSN: 1074-8121

Article publication date: 16 June 2021

Issue publication date: 12 July 2021

759

Abstract

Purpose

The purpose of this paper is to explore the influence of an emerging and idealized leadership style in hospitality research such as servant leadership on employees’ innovative work behavior (IWB) via creative self-efficacy. This study also aims to investigate the moderating role of knowledge sharing between creative self-efficacy and IWB.

Design/methodology/approach

Data were collected from employees working in four- and five-star hotels in Pakistan. Partial least square-structural equation modeling via Smart PLS was used for data analysis.

Findings

Findings of the study reported the significant mediating effect of creative self-efficacy beliefs between servant leadership and IWB. Furthermore, the relationship between creative self-efficacy and IWB was strengthened to the extent that knowledge sharing among employees in the hotel firms was high.

Practical implications

Practitioners looking to enhance creative self-efficacy and IWB can do so by developing the servant leadership qualities of managers.

Originality/value

This paper contributes to the literature by showing creative self-efficacy as a crucial mediating mechanism through which servant leadership enhances employees’ IWB in the hospitality industry. Moreover, the findings add understanding in the body of knowledge that knowledge sharing among members in hospitality firms play boundary condition in the creative self-efficacy-IWB linkage.

Keywords

Citation

, G.J., Zainal, S.R.M. and Lata, L. (2021), "Enhancing innovative work behaviour: the role of servant leadership and creative self-efficacy", On the Horizon, Vol. 29 No. 2, pp. 33-51. https://doi.org/10.1108/OTH-12-2020-0044

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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