Illusory bastions

Abstract

Purpose

This column explores issues regarding the exposure of online patron information, privacy and intellectual freedom. Several angles are explored and ways in which libraries can effectively respond to these issues are proposed.

Design/methodology/approach

This is a regular journal column.

Findings

There is a need for balance in our concerns over the use of technology and patron privacy and freedom. On the one hand, libraries have an obligation to maintain patron privacy to promote intellectual freedom. On the other hand, once reasonable steps are taken to protect patrons, an informed-consent approach seems to strike the right balance between protection from constraint and the freedom to research as a person sees fit.

Originality/value

The Internet is known as the “information highway” but is also an “Internet of Things” where smart devices are connected to one another either through centralized services or peer-to-peer networks. This growing phenomenon is a result as much of the desire to automate as it is the increased expectations for convenience and ease of use. Libraries need to be prepared to protect patrons from external threats to privacy as a response to this situation, as well as educate patrons on the risks associated with data aggregation and exposure through the use of online services.

Citation

Fox, R. (2015), "Illusory bastions", OCLC Systems & Services: International digital library perspectives, Vol. 31 No. 3, pp. 102-107. https://doi.org/10.1108/OCLC-05-2015-0003