Deliberations on design
OCLC Systems & Services: International digital library perspectives
ISSN: 1065-075X
Article publication date: 5 August 2014
Abstract
Purpose
The purpose of this paper is to encourage libraries to be as involved as possible in the design of the services they provide, be that traditional Web services or sophisticated discovery services. An inordinate reliance upon turn key applications that afford little to no opportunity for customization will not allow the author to be responsive to patron needs.
Design/methodology/approach
This is a viewpoint column, and the content is exploratory in nature.
Findings
The findings, in a sense, are that while in the past, others have been trusted to make critical design decisions, the author now needs to focus on applying information science skills to the design of his Web-based services.
Originality/value
The quality of the digital services offered by libraries is a direct correlation of the level of investment offered. Investing at a more substantial level involves risks that need to be weighed against the potential benefits, but those risks cannot be completely ignored if the goal is a higher level of service excellence.
Keywords
Citation
Fox, R. (2014), "Deliberations on design", OCLC Systems & Services: International digital library perspectives, Vol. 30 No. 3, pp. 134-139. https://doi.org/10.1108/OCLC-05-2014-0023
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited