Small business owner satisfaction with financial performance: A longitudinal study

Shanan Gwaltney Gibson (East Carolina University)
William C. McDowell (Middle Tennessee State University)
Michael L. Harris (East Carolina University)

New England Journal of Entrepreneurship

ISSN: 2574-8904

Article publication date: 1 March 2014

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This exploratory study examines the financial performance satisfaction of small business owners at two time periods: (1) nearing the end of the Great Recession and (2) three years into economic recovery. In addition to considering small business owners in general, special attention has been paid to women and minority owners. Using independent samples t-tests, results indicate that business owners are more satisfied with their financial performance in 2012 than they were in 2009. However, results were not consistent for all subgroups of the population; differences exist between men and women owners and between Caucasian and minority owners. Whereas men mirrored the results for all business owners, women did not report increased satisfaction in any of the five areas of financial performance examined. Caucasian owners reported increases in four of the five areas of financial health and minority owners saw an increase in only three. The study also provides practical implications and areas for future research.



Gibson, S.G., McDowell, W.C. and Harris, M.L. (2014), "Small business owner satisfaction with financial performance: A longitudinal study", New England Journal of Entrepreneurship, Vol. 17 No. 1, pp. 15-20.



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