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The influence of organizational learning culture and perceived organizational support on employees’ affective commitment and turnover intention

Talat Islam (Hailey College of Banking & Finance, University of the Punjab, Lahore, Pakistan AND Department of Business Administration, University of Sargodha, Canal Campus, Lahore, Pakistan)
Ishfaq Ahmed (Hailey College of Commerce, University of the Punjab, Lahore, Pakistan)
Ungku Norulkamar Bt. Ungku Ahmad (Sekolah Agama Universiti Teknologi Malaysia, Johor Bahru, Johor, Malaysia)

Nankai Business Review International

ISSN: 2040-8749

Article publication date: 2 November 2015

2468

Abstract

Purpose

The study aims to examine the relationships between organizational learning culture (OLC), perceived organizational support (POS), affective commitment (AC) and turnover intention (TI) through empirical investigation across the service sector.

Design/methodology/approach

A total of 758 employees working in the Pakistani banking sector were approached through convenience sampling. A questionnaire-based survey was used to conduct the research.

Findings

A two-stage approach was applied using structural equation modeling (SEM). In the first stage, confirmatory factor analysis (CFA) was applied, and in the second stage, path coefficients were examined. The study found POS and OLC were positively associated with AC but negatively associated with TI. In addition, SEM confirms that AC performs the role of mediator.

Research limitations/implications

The study has practical and theoretical implications for HR managers to reduce employees’ TI. Limitations are also discussed.

Originality/value

The study elucidates the importance of POS and OLC in enhancing AC and reducing TI.

Keywords

Citation

Islam, T., Ahmed, I. and Ahmad, U.N.B.U. (2015), "The influence of organizational learning culture and perceived organizational support on employees’ affective commitment and turnover intention", Nankai Business Review International, Vol. 6 No. 4, pp. 417-431. https://doi.org/10.1108/NBRI-01-2015-0002

Publisher

:

Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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