Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies

Abstract

Purpose

Despite growing interest in workplace spirituality (WPS) and its impact on employee behaviors, there is a dearth of literature discussing an underlying mechanism of how it affects adaptive performance. Against this backdrop, this study aims to develop and test a comprehensive model that examined the effects of WPS on adaptive performance through serial mediation of job satisfaction and emotional labor strategies.

Design/methodology/approach

Using a multi-stage sampling technique, the data is collected from 390 faculty members of the higher education institutions in two-time lags.

Findings

The findings indicate that spirituality practices at the workplace help to increase the adaptive performance of employees through serial mediation of job satisfaction and emotional labor strategies.

Research limitations/implications

This study offers important implications to researchers as well as practitioners and highlights the significance of WPS in increasing the adaptive performance of employees.

Originality/value

This research is among the initial attempts to assess the impact of WPS on adaptive performance through serial mediation.

Citation

Rana, S., Ahmed, I. and Shahzadi, G. (2022), "Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies", Management Research Review, Vol. 45 No. 10, pp. 1354-1371. https://doi.org/10.1108/MRR-10-2020-0663