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The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms

Bader Yousef Obeidat (Department of Business Management, The University of Jordan, Amman, Jordan)
Mai Maher Al-Suradi (Department of Business Management, The University of Jordan, Amman, Jordan)
Ra’ed Masa’deh (MIS Department, The University of Jordan, Amman, Jordan)
Ali Tarhini (Department of Computer Science, Brunel University London, Uxbridge, UK)

Management Research Review

ISSN: 2040-8269

Article publication date: 17 October 2016

4868

Abstract

Purpose

The paper aims to examine the effect of knowledge management processes (knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge management approaches (social network, codification and personalization) on innovation in Jordanian consultancy firms.

Design/methodology/approach

A questionnaire that targets 266 respondents resulted in 216 usable ones with a response rate of 81.2 per cent. To test the research hypotheses, a multiple regression analysis was conducted, in addition to descriptive statistics that provide a background about the respondents.

Findings

The analysis showed that there is a significant and positive impact of knowledge management processes on innovation in Jordanian consulting firms, as well as a significant and positive effect of codification and personalization approaches on innovation, while the social network approach has a significant negative impact with innovation.

Originality/value

This is the first study that examines the effect of knowledge management processes (knowledge acquisition, knowledge sharing and knowledge utilization) and knowledge management approaches (social network, codification and personalization) on innovation in Jordanian consultancy firms.

Keywords

Citation

Obeidat, B.Y., Al-Suradi, M.M., Masa’deh, R. and Tarhini, A. (2016), "The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms", Management Research Review, Vol. 39 No. 10, pp. 1214-1238. https://doi.org/10.1108/MRR-09-2015-0214

Publisher

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Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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