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The effect of human IT capability on organizational agility: an empirical analysis

Sukanya Panda (National Institute of Technology, Rourkela, Rourkela, India)
Santanu Kumar Rath (National Institute of Technology, Rourkela, Rourkela, India)

Management Research Review

ISSN: 2040-8269

Article publication date: 17 July 2017




The purpose of this study underpins investigation of the impact of human IT capabilities (comprising business functions, interpersonal management and technology management expertise) on organizational agility (in terms of sensing and responding agilities). The moderating influence of IT infrastructure spending on this human IT–agility linkage is also thoroughly investigated.


Primary data collected from 300 IT personnel working in various publicly owned banking groups functioning across India are used for this study and structural equation modeling (SEM) is used to assess the human IT–agility link.


The two-fold research findings highlight the following: first, human IT capabilities enable both the sensing and responding components of agility and second, firms need to focus on translating huge and impudent IT investments into building superior capabilities to effectively shape agility.


This study greatly contributes to the information system (IS) literature by examining human IT capability and agility in terms of second-order constructs and provides a more holistic and comprehensive understanding of this unique relationship. The study precisely investigates the manner in which distinct human IT capability dimensions interact with both types of agilities along with the moderating effect of IT spending on this linkage.



Panda, S. and Rath, S.K. (2017), "The effect of human IT capability on organizational agility: an empirical analysis", Management Research Review, Vol. 40 No. 7, pp. 800-820.



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