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Antecedents of information sensitivity and willingness to provide

Jun Kang (School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China)
Jingyi Lan (School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China)
Hongyan Yan (Department of User and Market Research, China Mobile Research Institute, Beijing, China)
Wen Li (Department of User and Market Research, China Mobile Research Institute, Beijing, China)
Xuemei Shi (Department of User and Market Research, China Mobile Research Institute, Beijing, China)

Marketing Intelligence & Planning

ISSN: 0263-4503

Article publication date: 8 June 2022

Issue publication date: 15 August 2022

316

Abstract

Purpose

This study aims to investigate the antecedents of mobile Internet users’ perception of information sensitivity (PIS) and willingness to provide personal information (WTP). It provides insights about how these antecedents influence users’ perceived information sensitivity and willingness to provide.

Design/methodology/approach

An online survey of mobile Internet users was conducted in China, generating a total of 1,000 qualified responses for analysis.

Findings

Results reveal the differential effects of some major antecedents of mobile Internet users’ perceived information sensitivity and willingness to provide (individual disposition to value privacy, age, gender, app type and privacy concerns) and such impact vary across low-, medium- and high-privacy segments.

Originality/value

This study provides insights into the antecedents of mobile Internet users’ attitudes towards personal information privacy. It also extends the understanding of users’ perceived information sensitivity and willingness to provide such information comparatively among four countries.

Keywords

Acknowledgements

The authors acknowledge the financial support from the Beijing University of Posts and Telecommunications-China Mobile Research Institute Joint Innovation Center (S2021171) and the National Natural Science Foundation of China (No.71772059). The authors also thank Eva-Maria Schomakers for providing the data of German sample.

Citation

Kang, J., Lan, J., Yan, H., Li, W. and Shi, X. (2022), "Antecedents of information sensitivity and willingness to provide", Marketing Intelligence & Planning, Vol. 40 No. 6, pp. 787-803. https://doi.org/10.1108/MIP-02-2022-0065

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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