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Analyzing disposition strategies in reverse supply chains: fuzzy TOPSIS approach

Rajesh Kumar Singh (Department of Operation Management, Management Development Institute, Gurugram, India)
Saurabh Agrawal (Mechanical, Production & Industrial Engineering Department, Delhi Technological University, Delhi, India)

Management of Environmental Quality

ISSN: 1477-7835

Article publication date: 9 April 2018




The purpose of this paper is to explore the product disposition strategies in reverse supply chains and to develop a framework to prioritize these strategies for effective reverse supply chain implementation.


The disposition strategies, based on the literature review, were selected, and the fuzzy TOPSIS methodology had been applied for the prioritization of these disposition strategies. A case of cell phone manufacturing firm is discussed for the illustration and validation of the methodology. Three respondents from the firm helped in exploring the disposition strategies and data collection of the firm.


The results of the study show that dissemble and recycle is the most preferred disposition strategy for the firm. Redistribution of returned products after their refurbishing is second most prioritized disposition strategy. Landfill and incineration of cell phones is the last and least preferred option for the firm.

Research limitations/implications

The study will provide useful guidance to the firm for disposition decision making of cell phones returned to the firm. It will help academicians and practitioners for evaluating, improving, and benchmarking the disposition strategies for the disposition of returned cell phones. One of the limitations of the study is that it only considers the single case of manufacturing firm. In future, more case studies may be carried out for generalization of the results.


It is evident from the literature review that there are very few studies on disposition decisions in reverse supply chain. Also, disposition strategies for cell phones are first time being explored and prioritized. Hence, this study can be viewed as an attempt to increase the level of awareness on reverse supply chain issues.



The authors would like to express their sincere thanks to reviewers and editor of the journal for valuable suggestions and comments to improve quality and content of the paper.


Singh, R.K. and Agrawal, S. (2018), "Analyzing disposition strategies in reverse supply chains: fuzzy TOPSIS approach", Management of Environmental Quality, Vol. 29 No. 3, pp. 427-443.



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