TY - JOUR AB - Purpose The purpose of this paper is to propose a theoretical model of business model innovation based on evidences from the past literature. The paper established a link between business model innovation (BMI) strategic flexibility, competitive advantage and firm competence.Design/methodology/approach The study was approached from a theoretical perspective using previous literature on BMI from 2000 to 2017, as per the recommendations of Tranfield et al. (2003). A total of 104 conceptual and empirical articles on BMI research spanning from 2000 to 2017 were analyzed based on different classification schemes.Findings The study proposed a theoretical model of BMI and discussed how the various internal factors, such as organizational culture, organizational structure, organizational inertia, leadership and technology drive BMI. The study highlighted how BMI gives companies sustainable competitive advantage. The study also highlighted that the BMI is an important predictor of firm performance and strategic flexibility. Further, the study found that the firm size and firm inexperience mediate the influence of BMI on firm competence.Research limitations/implications The study highlights how BMI can be a source of sustainable competitive advantage and enhance the firm competitiveness and strategic flexibility of a firm.Originality/value This study is the first of its kind which has developed a conceptual model on the various internal factors and consequences of BMI. The study highlighted how BMI is an important predictor of firm performance, competitive advantage and strategic flexibility. VL - 57 IS - 1 SN - 0025-1747 DO - 10.1108/MD-11-2016-0784 UR - https://doi.org/10.1108/MD-11-2016-0784 AU - Bashir Makhmoor AU - Verma Rajesh PY - 2018 Y1 - 2018/01/01 TI - Internal factors & consequences of business model innovation T2 - Management Decision PB - Emerald Publishing Limited SP - 262 EP - 290 Y2 - 2024/04/25 ER -