To read this content please select one of the options below:

Managing knowledge and going global at FragraAroma

Nakul Gupta (Management Development Institute, Gurgaon, India)
Mahadeo P. Jaiswal (Management Development Institute, Gurgaon, India)
Rupali Pardasani (Department of Human Behavior and Organizational Development, Management Development Institute, Gurgaon, India)

Management Decision

ISSN: 0025-1747

Article publication date: 14 October 2014

803

Abstract

Purpose

The purpose of this paper is to help students understand how companies combine and leverage their existing knowledge capabilities in order to build strategic advantage for the company. The case also throws some light on the opportunities and challenges faced by SME's of emerging markets in going international in turbulent macroeconomic scenarios.

Design/methodology/approach

The case has been written for the purpose of teaching and class discussion. Interviews with protagonist provided the primary data and published reports and archives of the company provided the secondary data for the case.

Findings

After the class discussion, students will be able to figure out how SME's can best leverage their existing knowledge base, efficiently manage that knowledge base and accurately assess the impact of these knowledge management activities for international expansion.

Originality/value

This is among the first few cases in the area of knowledge management from the perspective of SME's in emerging markets in the fragrance and other allied industries.

Keywords

Citation

Gupta, N., P. Jaiswal, M. and Pardasani, R. (2014), "Managing knowledge and going global at FragraAroma", Management Decision, Vol. 52 No. 9, pp. 1630-1648. https://doi.org/10.1108/MD-11-2013-0570

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

Related articles