The relationship between workplace ostracism and information exchange: the mediating role of self-serving behavior

Panagiotis Gkorezis ( Aristotle University Thessaloniki Thessaloniki Greece )
Victoria Bellou ( University of Thessaly Volos Greece )

Management Decision

ISSN: 0025-1747

Publication date: 3 March 2016

Abstract

Purpose

The detrimental effect of workplace ostracism on core employee and organizational outcomes has received increasing attention. However, very little is known about its impact on group related outcomes. Given that workplace relationships play a salient role in enhancing employee willingness to share information and knowledge, the present paper examines the link between workplace ostracism and information exchange. In doing so, we also highlight the mediating role of a novel construct, namely self-serving behavior.

Design/methodology/approach

To test our hypotheses, we conducted two studies using both a scenario paradigm (54 students) and a field study (172 working adults).

Findings

Results indicated that self-serving behavior fully mediates the effect of workplace ostracism on employee information exchange.

Research limitations/implications

Both studies have limitations that need to be considered. The scenario paradigm lacks realism whereas the cross-sectional nature of our survey cannot infer causality. As regards the latter, data were collected using a single source and thus common method variance may exist.

Originality/value

The present study provides novel insights into the outcomes of workplace ostracism and the underlying mechanisms that account for its negative effect. Moreover, it adds to limited current knowledge on self-serving behavior.

Citation

Gkorezis, P. and Bellou, V. (2016), "The relationship between workplace ostracism and information exchange: the mediating role of self-serving behavior", Management Decision, Vol. 54 No. 3. https://doi.org/10.1108/MD-09-2015-0421

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Publisher

:

Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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