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Perceptions of intellectual capital held by the supervisors of nursing divisions in hospitals in Taiwan

Hsin-Yuan Chang (Department of Chains and Franchising Management, Takming University of Science and Technology, Taipei, Taiwan, Republic of China)
Ming-Yu Wu (Institute of International Business Administration, Chinese Culture University, New Taipei, Taiwan, Republic of China)
Dwan-Fang Sheu (Department of Logistics Management, Takming University of Science and Technology, Taipei, Taiwan, Republic of China)

Management Decision

ISSN: 0025-1747

Article publication date: 8 July 2014

413

Abstract

Purpose

The purpose of this paper is to explore how the nursing division supervisors at hospitals perceive intellectual capital (IC) and identify the relative importance of IC factors.

Design/methodology/approach

Using literature review combined with experts’ viewpoints, IC is divided into four main structures and adopted them as the measurement criteria. A set of criteria that measure the hospital nursing division's IC was established using the Fuzzy Delphi Method, by the expert questionnaire given out to nursing division supervisors at large-scale teaching hospitals.

Findings

The research results will hopefully help the management of medical institutions make decisions and input more resources in the “structural capital” perspective of their respective nursing divisions.

Originality/value

Hospitals in Taiwan may improve in performance and medical services quality.

Keywords

Citation

Chang, H.-Y., Wu, M.-Y. and Sheu, D.-F. (2014), "Perceptions of intellectual capital held by the supervisors of nursing divisions in hospitals in Taiwan", Management Decision, Vol. 52 No. 6, pp. 1101-1115. https://doi.org/10.1108/MD-07-2013-0371

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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