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The integration between knowledge management and dynamic capabilities in agile organizations

Fábio Lotti Oliva (Department of Business Administration, Universidade de Sao Paulo, Sao Paulo, Brazil)
Marcelo Henrique Gomes Couto (Department of Business Administration, Universidade de Sao Paulo, Sao Paulo, Brazil)
Ricardo Fernandes Santos (Department of Business Administration, Universidade de Sao Paulo, Sao Paulo, Brazil)
Stefano Bresciani (Department of Business Administration, Universita degli Studi di Torino Dipartimento di Management, Torino, Italy)

Management Decision

ISSN: 0025-1747

Article publication date: 5 December 2018

Issue publication date: 20 September 2019

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Abstract

Purpose

The purpose of this paper is to describe and analyze how the integration between knowledge management and dynamic capabilities in contexts that demand organizational agility contributes to the management by objectives.

Design/methodology/approach

To achieve the proposed objective, the present paper adopts the single case study in the startup Effecti. For data collection, semi-structured interviews were carried out, analyzed a posteriori through the technique of content analysis. From the loads of evidence observed, a model was presented that consists of different management theories and that guides the management by objectives process of a startup.

Findings

The proposed model proves to be able to describe the modus operandi of a startup and enables it to develop the cycles of testing, measurement and seizure of knowledge, largely stimulated and inherent to the creation process of new businesses in dynamic and uncertain contexts.

Practical implications

It is expected that the research results presented in details can illustrate concrete examples of application of the main concepts: agile organization, dynamic capabilities, knowledge management, performance assessment, enterprise risk management and management by objectives.

Originality/value

The originality of this study is focused on the integration of conceptual triad and its application in the case study of a startup: agile organization, dynamic capabilities and knowledge management.

Keywords

Acknowledgements

The authors wish to acknowledge Conselho Nacional de Desenvolvimento Científico e Tecnológico – CNPq Faculdade de Economia, Administração e Contabilidade – FEA and Universidade de São Paulo – USP for their support.

Citation

Oliva, F.L., Couto, M.H.G., Santos, R.F. and Bresciani, S. (2019), "The integration between knowledge management and dynamic capabilities in agile organizations", Management Decision, Vol. 57 No. 8, pp. 1960-1979. https://doi.org/10.1108/MD-06-2018-0670

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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