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Knowledge management visualisation in regional innovation system collaborative decision-making

Marina Weck (HAMK Smart Research Unit, Häme University of Applied Sciences, Hämeenlinna, Finland)
Iris Humala (RID Department, Haaga-Helia University of Applied Sciences, Helsinki, Finland)
Pia Tamminen (HAMK Smart Research Unit, Häme University of Applied Sciences, Hämeenlinna, Finland)
Fernando A.F. Ferreira (ISCTE Business School, University Institute of Lisbon, Lisboa, Portugal) (Fogelman College of Business and Economics, University of Memphis, Memphis, Tennessee, USA)

Management Decision

ISSN: 0025-1747

Article publication date: 28 May 2021

Issue publication date: 21 March 2022

536

Abstract

Purpose

This study was developed in response to the need to develop age-friendly smart living environments due to the complex demands placed on society by the ageing of the population. This study aims to analyse the potential that knowledge visualisation offers collaborative decision-making applied to the development of a multiple criteria framework supporting knowledge management (KM) through knowledge collaboration (KC) and knowledge sharing (KS) in the context of regional innovation systems (RIS).

Design/methodology/approach

Using a socio-technical approach, knowledgeable and experienced representatives of RIS innovation actors were brought together to develop a constructivist multiple criteria framework that integrates knowledge visualisation and collaborative decision-making techniques (i.e. cognitive mapping and system dynamics).

Findings

The study introduces a multiple criteria model supporting KM encompassing conditions and practices of RIS innovation actors facilitating and encouraging KC and KS. The potential for knowledge visualisation in collaborative decision-making is explored in great depth and illustrated in a case study setting.

Practical implications

The panel members who participated in this study consider our methodological proposal to be extremely versatile and see great potential for further applications in RIS contexts.

Originality/value

The combined use of cognitive mapping and system dynamics according to the strategic options development and analysis (SODA) approach offers a holistic and well-informed perspective on the issue in question. The literature reports no prior work of this methodological combination in the same research context.

Keywords

Acknowledgements

This work was funded by the OSIRIS Interreg Baltic Sea Region Project – Supporting the Smart Specialization Approach in the Silver Economy to Increase Regional Innovation Capacity and Sustainable Growth (https://www.osiris-smartsilvereconomy.eu). The authors gratefully acknowledge the contributions of and knowledge shared by the panel members: M. Mälly and M. Takala (Regional Council of Häme); M. Nieminen (Vauraus Suomi Ltd.); A. Ranta-Eskola (Arcade Ltd.); P. Repo (“Ikäraati” senior citizens' association); K. Välikangas and K. Vänni (Häme University of Applied Sciences); and J. Yrjölä (City of Riihimäki). The authors also would like to express their gratitude to J. Laurila (ASV Arctic Smart Village Ltd.) and S. Pitkänen (Hämeenlinnan Sisälähetys association/MeKodit) for their availability and the important practical insights they provided during the consolidation phase.

Citation

Weck, M., Humala, I., Tamminen, P. and Ferreira, F.A.F. (2022), "Knowledge management visualisation in regional innovation system collaborative decision-making", Management Decision, Vol. 60 No. 4, pp. 1017-1038. https://doi.org/10.1108/MD-01-2021-0064

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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