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Audit quality of outsourced information technology controls

Tatiana Mazza (Department of Accounting, Università degli Studi di Parma, Parma, Italy)
Stefano Azzali (Department of Accounting, Università degli Studi di Parma, Parma, Italy)
Luca Fornaciari (Department of Accounting, Università degli Studi di Parma, Parma, Italy)

Managerial Auditing Journal

ISSN: 0268-6902

Article publication date: 30 September 2014

2396

Abstract

Purpose

This paper aims to test the positive relationship between audit quality (AQ) of outsourced information technology controls (ITC) and information technology audit quality (ITAQ).

Design/methodology/approach

Factor analysis, ordinary least squares (OLS) regressions and simulations.

Findings

Scoping and planning phases of the audit cycle account for about 69 per cent of ITAQ. The AQ of outsourced ITC is strongly and directly related to ITAQ. Improvement of AQ of outsourced ITC may be achieved through evaluation of control design and operating effectiveness by service auditor as well as direct evaluation by the client in service provider location.

Research limitations/implications

Sample size and input items in factor analysis.

Practical implications

Companies and auditors could improve ITAQ through a better organization of the scoping and planning activities; they could also improve the AQ of outsourced ITC using direct evaluation in the service provider location supplemented with service auditor reports. Regulators could refine or change laws and frameworks to take into account the factors of ITAQ and the methodology of evaluation of outsourced ITC.

Originality/value

Private data collected by questionnaire. The measures of ITAQ and the OLS model could be tested in future research, in countries with different frameworks and regulations related to AQ, different weight of outsourced information technology and other characteristics related to clients, service providers and service auditors.

Keywords

Acknowledgements

The authors thank the anonymous referees for their relevant suggestions and the joint editors Barry J. Cooper, Philomena Leung and Nonna Martinov-Bennie of Managerial Auditing Journal. The authors thank Prof Anne Gold (Vrije Universiteit, Netherlands), and the participants at the International Association for Accounting Education and Research (IAAER) Conference Mastering Change, Improving corporate reporting and auditing to match new demands, Vrije Universiteit, Amsterdam (Netherlands), 19-21/06/2012, for their useful comments and suggestions. They also thank the participants at the Workshop on Internal Controls over Financial Reporting and Information Technology Controls, Parma University, Italy, 6/12/2012. Finally, they thank Prof Giovanni Fattore (Bocconi University – Milan – Italy) for the helpful suggestion on social sciences research methods (September-December 2011).

Citation

Mazza, T., Azzali, S. and Fornaciari, L. (2014), "Audit quality of outsourced information technology controls", Managerial Auditing Journal, Vol. 29 No. 9, pp. 837-862. https://doi.org/10.1108/MAJ-10-2013-0956

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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