Role of burnout on job level, job satisfaction, and task performance

Won Ho Kim (Department of Education Policy Studies, The Pennsylvania State University, State College, Pennsylvania, USA)
Young-An Ra (School of Counseling Psychology and Social Welfare, Handong Global University, Pohang, South Korea)
Jong Gyu Park (Department of Learning and Performance Systems, The Pennsylvania State University, State College, Pennsylvania, USA)
Bora Kwon (Department of Learning and Performance Systems, The Pennsylvania State University, State College, Pennsylvania, USA)

Leadership & Organization Development Journal

ISSN: 0143-7739

Publication date: 3 July 2017

Abstract

Purpose

The purpose of this paper is to examine the mediating role of burnout (i.e. exhaustion, cynicism, professional inefficacy) in the relationship between job level and job satisfaction as well as between job level and task performance.

Design/methodology/approach

The final sample included 342 Korean workers from selected companies. The authors employed the Hayes (2013) PROCESS tool for analyzing the data.

Findings

The results showed that all three subscales of burnout (i.e. exhaustion, cynicism, professional inefficacy) mediate the relationship between job level and job satisfaction. However, only two mediators (i.e. cynicism, professional inefficacy) indicated the mediating effects on the association between job level and task performance.

Originality/value

This research presented the role of burnout on the relationships between job level, job satisfaction, and task performance especially in South Korean organizational context. In addition to role of burnout, findings should prove helpful in improving job satisfaction and task performance. The authors provide implications and limitations of the findings.

Keywords

Citation

Kim, W.H., Ra, Y.-A., Park, J.G. and Kwon, B. (2017), "Role of burnout on job level, job satisfaction, and task performance", Leadership & Organization Development Journal, Vol. 38 No. 5, pp. 630-645. https://doi.org/10.1108/LODJ-11-2015-0249

Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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