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The nexus of servant leadership and project success: the mediation of emotional intelligence and job stress and moderation of team effectiveness

Aizaz Ahmad Malik (SZABIST, Islamabad, Pakistan)
Dilnaz Muneeb (Abu Dhabi University, Abu Dhabi, United Arab Emirates)
Noman Khan (COMSATS University Islamabad, Attock Campus, Islamabad, Pakistan)
Muhammad Usman (COMSATS University Islamabad, Attock Campus, Islamabad, Pakistan)
Khawaja Fawad Latif (COMSATS University Islamabad, Lahore Campus, Lahore, Pakistan)

Leadership & Organization Development Journal

ISSN: 0143-7739

Article publication date: 1 November 2022

Issue publication date: 7 November 2022

1243

Abstract

Purpose

This study investigated the impact of servant leadership on project success in nongovernment organizations (NGOs) working in a developing country like Pakistan. A moderated mediation design was employed, and the mediating role of employees' emotional intelligence (EI) and job stress (JS) was tested between servant leadership on project success. Moreover, the study also examined the moderating role of team effectiveness.

Design/methodology/approach

Data were collected from 441 project team members working on different developed projects. Data were analyzed using partial least square-structural equation modeling (PLS-SEM) technique.

Findings

Results revealed that servant leadership exerts a significant positive impact on project success. Also, it is noted that servant leadership significantly increases the employee's emotional intelligence that contributes to project success although it does not reduce JS. However, JS was found to be a significant mediator in the association between servant leadership on project success. The findings also revealed that team effect plays an imperative moderating role in ensuring project success.

Originality/value

The study is one of the very few studies conducted to assess the impact of servant leadership on project success in not-for-profit organizations. The study contributes to the literature and methodology by adopting a holistic approach to investigate the mediation of EI and JS along with the moderation of team effectiveness in the nexus of servant leadership and project success.

Keywords

Acknowledgements

Conflicts of interest/Competing interests: There was not conflict of interest.

Availability of data and material: Not applicable.

Code availability: Not applicable.

Funding: There was no funding received for this research.

Citation

Malik, A.A., Muneeb, D., Khan, N., Usman, M. and Latif, K.F. (2022), "The nexus of servant leadership and project success: the mediation of emotional intelligence and job stress and moderation of team effectiveness", Leadership & Organization Development Journal, Vol. 43 No. 8, pp. 1186-1200. https://doi.org/10.1108/LODJ-07-2021-0339

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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