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Linking authentic leadership and employee turnover intention: the influences of sense of calling and job satisfaction

Ziyu Liu (School of Social Work, The Chinese University of Hong Kong, Hong Kong, China)
Hung Wong (School of Social Work, The Chinese University of Hong Kong, Hong Kong, China)

Leadership & Organization Development Journal

ISSN: 0143-7739

Article publication date: 13 July 2023

Issue publication date: 10 August 2023

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Abstract

Purpose

This research aims at examining how authentic leadership impacts social workers' withdrawal behaviors through two intermediate mechanisms: sense of calling and job satisfaction.

Design/methodology/approach

A cross-sectional survey was distributed among social workers from 26 social work organizations in the cities of Guangzhou, Shanghai, and Shenzhen in China (N = 667). SPSS was used to conduct preliminary analyses and structural equation modeling (SEM) was used to test the hypotheses developed.

Findings

This study found that authentic leadership has a negative direct effect on social workers' turnover intention. In addition, social workers' sense of calling and job satisfaction mediate the relationship between their perceptions of authentic leader behaviors and turnover intention.

Practical implications

Based on this study's findings, the authors suggest social work organizations to invest in authentic leadership development to promote employees' psychological capacities and prevent employee turnover. Social work organizations need to foster employees' sense of calling to the field which improves the workplace outcomes.

Originality/value

This study is among those few empirical studies which help to validate the role of authentic leadership within social service organizations in China and shed light on understanding the underlying mechanisms through which authentic leaders affect organizational outcomes.

Keywords

Citation

Liu, Z. and Wong, H. (2023), "Linking authentic leadership and employee turnover intention: the influences of sense of calling and job satisfaction", Leadership & Organization Development Journal, Vol. 44 No. 5, pp. 585-608. https://doi.org/10.1108/LODJ-01-2023-0044

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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