The purpose of this paper is to assist library administration in avoiding cross-functional team pitfalls.
This paper reports the results of years of cross-fucntiional teams at an academic Library. Reports results of years of cross-functional teams at an academic Library.
Through shared trial and errors, readers will be able to avoid pitfalls and formulate questions not previously considered for their pursuit of cross-functional teams.
While this is a case study, the lessons learned can be applied at any library where cross-functional teams are considered.
This study provides an account of teams at an academic library spanning a decade. Trials and tribulations are discussed.
Perrin, J.M. and Daniel, J. (2017), "Administration and cross-functional teams in libraries: A case study in failures and solutions", Library Management, Vol. 38 No. 4/5, pp. 219-225. https://doi.org/10.1108/LM-08-2016-0066
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